Updated June 19, 2026
Ontario · live · 2022Alberta · pending · opens July 13, 2026AGCO OPIG1232411
Legal in Ontario since
April 4, 2022
Established
2000
Parent group
bet365 Group Ltd
Headquarters
Stoke-on-Trent, England, UK
Game studios
20
Min age
19+
Composite score
77
/ 100
high confidence
from 5 rating sources
as of June 17, 2026
Visit Bet365
Reviewed by Alex Savelle, Casino reviews editor · reviewed June 17, 2026
Our verdict

bet365 is one of the most complete casinos in Ontario. Most withdrawals clear in 1 to 4 hours with no fee on bet365's side, the library runs past 2,000 titles with its own exclusives, and live chat is staffed around the clock by real people. The catch is reputation: public reviews on Trustpilot are rough, and there is no tiered loyalty program to reward regulars.

Best forPlayers who want fast cashouts and a deep library over loyalty perks
Pros
  • Fast Interac payouts, usually 1 to 4 hours with no fee
  • Over 2,000 games plus bet365 originals like Gates of bet365 Megaways
  • In-house platform with 24/7 live chat staffed by people
  • Strong Casino Guru safety rating
Cons
  • Poor public sentiment on Trustpilot
  • No tiered loyalty or VIP program
  • No crypto, CAD only
  • Welcome offer is not shown publicly in Ontario
3.9
our rating / 5
Ratings & reputation

What the rating sources say

Independent scores, each normalized to 100. Composite blends 5 of them.

Safety Index · as of June 17, 2026
Expert rating · as of June 17, 2026
AskGamblers7.4/10 · 139 reviews
Player rating · as of June 17, 2026
Trustpilot1.3/5 · 6,731 reviews
TrustScore · as of June 17, 2026
Apple App Store4.46/5 · 2,338 reviews
App rating · as of June 17, 2026
Signals, derived from the data
Pros
  • Fair terms & conditions (Casino Guru)
  • RGC responsible-gambling accredited
  • Publishes RTP
  • Per-game RTP shown
  • Free demo / fun play
  • 3 exclusive titles
  • Human live chat
  • 24/7 support
  • Closed-loop banking (payout to source only)
  • Low C$10 min deposit
  • Not blacklisted
Cons
  • Game counts unverified (no official figure)
  • Bonus terms not publicly advertised (Ontario rule)
  • Not available in Quebec
  • KYC can take a few days
  • No formal VIP / loyalty program
Games

Library & providers

Counts are operator-reported and unverified. Casinos publish no official figure.

2,000~
Total games
1,200
Slots
146
Live
115
Table
75
Jackpot
Demo playRTP publishedPer-game RTPExclusive titlesLive by Evolution Gaming
Providers (20)
Pragmatic PlayEvolutionPlaytechNetEntGames GlobalIGTPlay'n GOHacksaw GamingBlueprintRed TigerBig Time GamingRelax GamingPush GamingNolimit CityYggdrasilELK StudiosThunderkickInspiredGreentubeWhite Hat Studios
Slot mechanics
MegawaysBonus BuySlingoCrash gamesClassic reelsVideo slots
Progressive jackpots
Age of the Gods seriesBuffalo Blitz MegawaysDiamond Mystery 40 Imperial CrownJackpot RoyaleFire Blaze series8 Immortals
Exclusives
Gates of bet365 MegawaysSuper Mega Ultra LiveBoost Roulette
Also offers
Poker (cash games and tournaments)BingoGame showsJackpot slots tab
Banking

Deposits, withdrawals & limits

Min deposit
C$10
Min withdrawal
C$10
Currencies
CAD
KYC / verification
1-2 business days
Closed-loopNo fees

Bank transfer may incur a fee shown at withdrawal; your bank or card provider may apply its own charges

MethodDepWDMinPayoutMax withdrawal
Interac e-TransferC$101–4 hoursC$10,000
VisaC$101–4 hoursC$40,000
MastercardC$101–4 hoursC$40,000
American ExpressC$101–4 hoursC$40,000
InstaDebitC$101–4 hoursC$20,000
Apple PayC$10InstantC$40,000
PayPalC$401–4 hoursC$20–C$12,500
PaysafecardC$10
Click to PayC$10
Bank transferC$10Up to 12 hoursC$25,000
Bonuses

Welcome offer & promotions

Ontario bans public bonus advertising, so these terms come from the global brand / T&C, not the Ontario site.

Welcome offer
Free spins
500 free spins
C$0.10/spin · on selected slots (game restrictions apply)
Min deposit
C$10
Wagering
wager-free (winnings paid as real money)
Expiry
30 days
Code
None
Sourced from
Global / Canada T&C
Claim window
  • ·Claim within 30 days of registering
  • ·10 selections over ~20 days
  • ·24h between selections

Casino.guru lists alternative deposit-match offers for the brand: 100% up to CA$100, 200% up to CA$200 (slots), and 50% up to CA$500 (VIP). These typically carry ~20–30× wagering and 30-day completion, but Ontario-specific terms are not publicly advertised. Min deposit is measured across lifetime deposits. A maximum prize cap applies (amount unspecified). Free spins arrive as selectable prizes of 5/10/20/50 spins at about C$0.10 each.

Ongoing
  • Few ongoing casino promos, as bet365 is more active on the sportsbook side
  • Sportsbook: daily parlay / profit boosts, Prop Protect
  • No publicly advertised recurring casino promos in Ontario (ad rules)
Loyalty / VIP

No formal tiered casino loyalty/VIP program is publicly documented for bet365 Ontario. A "VIP" deposit-match variant (50% up to CA$500) is referenced by casino.guru, but no structured points/tier scheme is advertised.

Platform & support

Apps, languages & help

Platform
Web + app
Devices
Desktop webMobile webiOS appAndroid app
Languages
English, French
Geolocation
GeoComply (player must be physically in Ontario)
Live chat · HumanQuebec access
Support
Live chatEmailPostal mail
Hours
24/7 (live chat and email available 24 hours, 7 days a week)
Email
support-eng@customerservices365.com
Trust & safety

Reputation, fairness & record

Casino Guru reputationFull review
Safety index
9.8/10 · Very High
Global brand page; Ontario reviews cite ~8.9
T&C
Fair
Complaints (own)
42
Complaints (group)
105
Black points (own)
4,375

Ownership · High: Owned and operated by Hillside (Hillside Group), the private company behind bet365; Ontario entity licensed via iGaming Ontario / AGCO (OPIG1232411)

Safety checks
RGC accreditedNot blacklistediGaming Ontario licensed
  • Casino Guru Gamecheck: no fake games found
Responsible gambling

Ontario player protections

Province-wide safeguards every AGCO/iGO operator must provide.

Self-exclusion

iGaming Ontario BetGuard, province-wide cross-operator self-exclusion across all licensed operators + OLG, launched May 14, 2026 (periods up to 5 years).

Helpline

ConnexOntario: 1-866-531-2600, text 247247, connexontario.ca

Tools
deposit limitsloss limitstime-outsreality checksself-exclusionactivity log
Company

Who runs it

Legal name
Hillside (International Sports) ENC
Operating entity
Hillside (International Sports) ENC
Hillside (International Gaming) ENC
iGO directory entity
Hillside (International Sports) ENC
Parent group
bet365 Group Ltd
Established
2000
Headquarters
Stoke-on-Trent, England, UK
Public company
Private
Platform tech
Proprietary (in-house bet365/Hillside technology)
AGCO registration
OPIG1232411
Other licencesAGLC · Alberta· Hillside International Gaming / International SportsUK Gambling Commission · United Kingdom· bet365 Group
Sources & methodology

Every figure, cited

Confidence: High · composite formula v2 · 19 citations.

Primary sources (14)
iGaming BusinessCoversWikipediaCasino.caGambling.comOntarioBets.comAceOddsThePlayoffsCasino.GuruSports IllustratedEfirbetGoogle PlayCasino GuruResponsible Gambling Council