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Alberta market status · August 13, 2026
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Regulated Canada · August 2026
Provincial account block

Online Casino Self-Exclusion in Ontario and Alberta

One enrolment can block all online gambling accounts within the selected provincial program scope. Ontario and Alberta use different terms and scope choices, so the correct provincial route matters.

Updated

Self-exclusion is binding for the selected term. Use the program details below before submitting the enrolment.

Start self-exclusion

Choose the Province Where You Gamble

The buttons open the actual provincial enrolment process. Enrolling in one province does not add the other.

Ontario

BetGuard

iGaming Ontario

One BetGuard enrolment blocks access to every regulated online gambling website and app in Ontario, including OLG.ca.

Available terms

Choose 6 months, 1 year, 5 years or a custom term from 6 months to 5 years. The term cannot be shortened, but it can be extended.

Before you start

The person enrolling completes the process online and verifies their identity with government-issued photo ID, facial recognition and multi-factor authentication.

  • A valid government-issued photo ID other than a health card
  • A permanent address in Canada or the United States
  • A cellphone number
  • An email address

An existing self-exclusion with one gambling site does not automatically enrol the player in BetGuard.

Start BetGuard self-exclusion (opens in a new tab)
Alberta

Self-Exclusion Program

Alberta Gaming, Liquor and Cannabis

One Alberta agreement can cover all registered iGaming platforms, all land-based casinos and racing entertainment centres, or both categories together.

Available terms

Choose 6 months, 1 year, 2 years or 3 years. The agreement cannot be cancelled or changed before its expiry date.

Before you start

Online sign-up is available at any time and must be completed by the person being excluded. In-person registration is also available at an Alberta casino or racing entertainment centre.

  • The full name exactly as it appears on government-issued identification
  • Date of birth, height, weight and the other requested identifying details
  • A portrait-style headshot or selfie
  • Acceptance of the program terms and conditions

The online exclusion applies only when an option that includes regulated iGaming is selected during enrolment.

The selected exclusion starts immediately after the agreement is signed.

Start Alberta self-exclusion (opens in a new tab)
Coverage

Ontario Has One Online Scope; Alberta Has 3 Choices

Do not assume an online exclusion automatically covers land-based venues.

Ontario

All regulated Ontario online gambling

The exclusion covers every current and future regulated online gambling website and app in Ontario, including OLG.ca. It does not cover land-based casinos.

Alberta

All registered iGaming platforms

This option excludes the player from all registered iGaming platforms in Alberta, without adding a land-based venue exclusion.

All land-based casinos and racing entertainment centres

This option excludes the player from Alberta casinos and racing entertainment centres, without adding an iGaming exclusion.

iGaming platforms and land-based venues

This option combines all registered iGaming platforms with all Alberta casinos and racing entertainment centres.

PlayAlberta coverage under Alberta's all-registered-iGaming option: unknown.

What changes

Accounts Stop; Money and Open Wagers Follow Separate Rules

The online effects below apply only when the selected scope includes regulated iGaming.

Effects of Ontario and Alberta online self-exclusion on account access, registration, gambling, marketing, balances and open wagers
EffectOntarioAlberta
Account accessAccess to existing accounts is blocked across all regulated Ontario online gambling sites.Login and access to an existing account are blocked on every registered iGaming platform in the selected online scope.
New accountsNew accounts cannot be created on regulated Ontario online gambling sites during the exclusion.New account registration is blocked on every registered iGaming platform in the selected online scope.
GamblingOnline gambling is blocked on every regulated Ontario website and app in scope.Account access and gambling are blocked on every registered iGaming platform in the selected online scope.
Direct marketingDirect marketing from regulated Ontario online gambling sites is blocked during the exclusion.Marketing must stop after the iGaming operator is notified of the enrolment.
Unused balanceUnused account balances are returned automatically or after the player asks, depending on the operator's process.The operator must provide a way to return an unused account balance when the player asks.
Open wagersOutstanding wagers are cancelled and refunded to the player wallet within 24 hours, except wagers on events that occur within that 24-hour window.A wager is ended when self-exclusion starts. It is refunded if enrolment occurs before the event or series begins; no refund is required after the event or series has begun.
End of term

Expiry Works Differently in Each Province

Neither program allows early cancellation. What happens after the selected date is not the same.

Ontario

At the selected end date, choose a new term or remove the exclusion. If neither choice is made, the central exclusion continues for seven years after that date.

Alberta

The agreement remains active until its expiry date. Post-expiry account access and any separate reinstatement step: unknown.

Self-exclusion is an account block, not treatment

Free gambling-help contacts, warning signs, crisis support and player-control tools remain in the responsible-gambling guide.

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FAQ

Online Casino Self-Exclusion: FAQ

Direct answers on provincial scope, early cancellation, balances and open wagers.