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Data-checked · August 2026

Hollywood Casino Review

hollywoodcasino.com
Ontario · live · 2026Alberta · live · 2026
Legal in Ontario since
June 2026
Established
2026
Parent group
PENN Entertainment, Inc.
Headquarters
Toronto, Ontario, Canada
Game studios
9
Min age
19+
Composite score
Not scored yet
low confidence
from 1 rating source
as of
Visit Hollywood Casino
Reviewed by Alex Sawele, Owner and casino reviews editor · reviewed

Our verdict

Hollywood Casino arrived in Ontario in June 2026 as PENN Entertainment's third local brand, running the same proven theScore platform as its sister sites, so it launches with a deep library of slots, live tables, and progressive jackpots plus Canadian exclusives like Blue Jays Blackjack. It is still new and unproven here: there is no published welcome offer, PENN Play rewards do not reach Ontario players, and independent reviewers have not rated the Ontario site yet, so the only score is a small Canadian App Store sample. The same operator, Score Media and Gaming, also took a C$105,000 AGCO penalty in 2025 over responsible-gambling failures on its theScore brand.

Best forPENN and theScore fans who want the Hollywood brand on a proven Ontario platform
Pros
  • Backed by PENN Entertainment and the established theScore iCasino platform
  • Deep library with around 1,400 slots plus live dealer tables and progressive jackpots
  • Canadian exclusives like Blue Jays Blackjack and PENN Game Studios originals
  • Fast Interac e-Transfer payouts, often under an hour, with no operator fees
Cons
  • Brand-new in Ontario with no independent track record yet, just a small App Store rating
  • No published welcome offer, and PENN Play loyalty is US only, so Ontario players get no rewards program
  • Live chat runs in the app only, not on desktop
  • Operator Score Media and Gaming drew a C$105,000 AGCO penalty in 2025 over responsible-gambling failures
3.5
our rating / 5
Ratings & reputation

What the rating sources say

Independent scores, each normalized to 100. Composite blends 1 of them.

Apple App Store4.54/5 · 26 reviews
App rating (Canada) · as of June 17, 2026
Signals, derived from the data
Pros
  • RGC responsible-gambling accredited
  • Per-game RTP shown
  • 3 exclusive titles
  • Human live chat
  • 24/7 support
  • Low C$10 min deposit
  • Not blacklisted
Cons
  • Game count varies by source or needs qualification
  • Ontario restricts broad public bonus advertising
  • 1 regulatory action on record
  • Not available in Quebec
Games

Library & providers

Catalogue totals can vary by source, device or counting method. See the profile note and cited sources below.

2,200~
Total games
1,400
Slots
180
Live
195
Table
250
Jackpot
10
Video poker
Demo playRTP publishedPer-game RTPExclusive titlesLive by EvolutionStudio Evolution, Ezugi, and Playtech live dealer studios (shared theScore/PENN platform)Avg RTP ~96% (typical slots 95.2% to 96.0%; live blackjack ~98%; no operator-wide average published)
Providers (9)
PENN Game StudiosPragmatic PlayNetEntPlaytechEvolutionRed TigerIGTAristocratStakelogic
Slot mechanics
MegawaysProgressive jackpotsCluster paysHold and Win / respins
Progressive jackpots
Hollywood Casino Neon Vault (PENN Game Studios)Hollywood Murder Mystery (PENN Game Studios)Sugar Shoppe Jackpot (PENN Game Studios)Throne of Flame (Stakelogic)Diamond Spins Cats (IGT)
Exclusives
Blue Jays BlackjacktheScore Classics tablesPENN Game Studios in-house originals
Also offers
New releasestheScore ClassicsProgressive jackpots lobbyMegaways
Banking

Deposits, withdrawals & limits

Min deposit
C$10
Min withdrawal
C$10
Currencies
CAD
KYC / verification
24-hour internal review before the first withdrawal is processed; government ID upload required.
Closed-loopNo fees

The operator charges no deposit or withdrawal fees. Your bank or payment provider may apply its own.

Deposit and withdrawal support, minimums, payout windows and maximum withdrawals for Hollywood Casino
MethodDepWDMinPayoutMax withdrawal
Interac e-TransferYesYesC$10under 1 hourC$25,000
Online banking (Trustly)YesYesC$103-6 daysC$50,000
VisaYesYesC$102-3 days—
MastercardYesNo–C$10——
PayPalYesYesC$10instant to 3 days—
Apple PayYesNo–C$10——
Bank transfer (EFT)No–Yes—2-6 days—
Wire transferNo–Yes—24 hours—
Bonuses

Welcome offer & promotions

Ontario restricts broad public bonus advertising. No public welcome offer is on file for this profile.

No welcome offer on file for Ontario.
Ongoing
  • Spin It!: up to 3 free daily spins (max 21 per promotion period) for Ontario players 19 and over. Prizes pay out as bonus credits with a 1x wagering requirement and expire 7 days after they are received.
Loyalty / VIP

PENN Play, PENN Entertainment's rewards program, is available to US players only and does not extend to Ontario. No Ontario-specific loyalty or VIP program is published for Hollywood Casino as of June 2026.

Platform & support

Apps, languages & help

Platform
Web + app
Devices
Desktop webMobile webiOS appAndroid app
iOS app
Languages
English
Geolocation
Regulator-compliant location check (player must be physically in Ontario)
Live chat · HumanQuebec access
Support
Live chatEmailCallbackHelp centre
Hours
24/7
Email
support@hollywoodcasino.com
Phone
1-844-953-2121
Trust & safety

Reputation, fairness & record

Casino Guru reputationFull review
Safety index
—
No Ontario-specific Safety Index yet (the brand launched in Ontario in June 2026). Casino Guru's 9.5 Very High Hollywood Casino review covers the separate US product (PA, MI, NJ, WV) and does not apply to the Ontario casino.
T&C
n/a

Ownership · High: Operated by Score Media and Gaming Inc., a subsidiary of PENN Entertainment (Nasdaq: PENN), on the same proprietary platform as sister brands theScore Casino and theScore Bet.

Safety checks
RGC accreditedNot blacklistediGaming Ontario licensed
  • Gaming Labs International (GLI) certification for the shared theScore/PENN platform under Ontario's Registrar's Standards for Internet Gaming

Casinomeister: Not listed

Regulatory actions on record
October 7, 2025
FineAGCOC$105,000
Penalty against the operator Score Media and Gaming Inc. over its theScore brand for failing to act on a patron's high-risk gambling. The player wagered about C$2.5M and lost roughly C$230K over eight months, with clear loss-chasing and distress signs the operator missed. Breached the Registrar's Standards for Internet Gaming on harm prevention, behavioural monitoring, and staff training. Predates the Hollywood Casino Ontario launch but sits on the same operator's record.Status: IssuedRegulator source
Responsible gambling

Ontario player protections

Province-wide safeguards required for regulated Ontario play.

Self-exclusion

iGaming Ontario BetGuard, province-wide self-exclusion across every regulated operator and OLG, launched May 14, 2026. Players can choose 6 months, 1 year, 5 years or a custom period. It blocks existing accounts, new accounts and direct marketing, and the period cannot be shortened.

Helpline

ConnexOntario: 1-866-531-2600, text CONNEX to 247247, connexontario.ca

Tools
spend limitstime limitsshort-term breaksself-exclusion
Company

Who runs it

Legal name
Score Media and Gaming Inc.
Operating entity
Score Media and Gaming Inc.
iGO directory entity
Score Media and Gaming Inc.
Parent group
PENN Entertainment, Inc.
Established
2026
Headquarters
Toronto, Ontario, Canada
Public company
Yes · Nasdaq: PENN
Platform tech
Proprietary theScore/PENN in-house iCasino platform (shared with theScore Casino and theScore Bet)
Other licencesPennsylvania Gaming Control Board · Pennsylvania, USA· Penn Sports InteractiveMichigan Gaming Control Board · Michigan, USA· Penn Sports InteractiveNew Jersey Division of Gaming Enforcement · New Jersey, USAWest Virginia Lottery · West Virginia, USAAlberta Gaming, Liquor and Cannabis (AGLC) · Alberta· Score Media and Gaming Inc.
Compare the evidence

More context for Hollywood Casino

These links are selected from the profile's market, banking, bonus, app and game data.

Ontario casino directory

Compare this brand with the full AGCO and iGaming Ontario lineup.

Alberta market status

Check whether the brand is live in the AiGC directory or registration-only.

Interac casino guide

See deposit and withdrawal coverage, limits and payout timing.

Online table games

Compare table-game depth across blackjack, roulette, baccarat and poker.

RTP and payout transparency

Compare published per-game RTP, site-wide claims and independent audit signals.

Casino payout speed

Compare the operator review window separately from the payment-rail leg.

Sources & methodology

Every figure, cited

Confidence: Low · composite formula v2 · 19 citations.

Sources consulted (12)
iGaming OntarioPENN EntertainmentApple App Store (CA)Casino.catheScore Casino (official, PENN)theScore Bet HelpHollywood Casino (official)Hollywood Casino Help CentreCasino.orgPENN Entertainment / RGCCasino.GuruAGCO