Updated June 19, 2026
Ontario · live · 2022Alberta · pending · opens July 13, 2026AGCO OPIG1226006
Legal in Ontario since
April 4, 2022
Established
2015
Parent group
MIXI, Inc. (Tokyo) — via MIXI Australia Pty Ltd, which holds ~66% of PointsBet Holdings Limited
Headquarters
Toronto, Ontario, Canada (Queen St. W.)
Game studios
9
Min age
19+
Composite score
76
/ 100
medium confidence
from 3 rating sources
as of June 17, 2026
Visit PointsBet
Reviewed by Alex Savelle, Casino reviews editor · reviewed June 17, 2026
Our verdict

PointsBet pays out fast, with Interac in one to two hours, and offers demo play, which is rare in Ontario. The serious caveat is its compliance record: the AGCO has penalized it twice and, in February 2026, proposed a five-day suspension over failures tied to the Jontay Porter betting scandal. There is also no loyalty program.

Best forPlayers who want fast payouts and do not care about loyalty perks
Pros
  • Fast Interac payouts, one to two hours
  • Demo and free-play mode for slots and tables
  • Canada-localized exclusives like Canada Blackjack
  • Combined sportsbook and casino app
Cons
  • Three AGCO actions, including a proposed 2026 suspension
  • No loyalty or VIP program
  • Low Google Play rating
  • Support starts with a triage bot
3.4
our rating / 5
Ratings & reputation

What the rating sources say

Independent scores, each normalized to 100. Composite blends 3 of them.

Safety Index · as of June 17, 2026
Trustpilot2.7/5 · 5 reviews
TrustScore · as of June 17, 2026
Apple App Store4.4/5 · 1,828 reviews
App rating · as of June 17, 2026
Google Play2.8/5 · 924 reviews
App rating · as of June 17, 2026
Signals — derived from the data
Pros
  • Fair terms & conditions (Casino Guru)
  • Publishes RTP
  • Per-game RTP shown
  • Free demo / fun play
  • 1 exclusive titles
  • 24/7 support
  • Closed-loop banking (payout to source only)
  • Low C$10 min deposit
  • Not blacklisted
Cons
  • Game counts unverified (no official figure)
  • Bonus terms not publicly advertised (Ontario rule)
  • 3 regulatory action(s) on record
  • Not available in Quebec
  • KYC can take a few days
Games

Library & providers

Counts are operator-reported and unverified — casinos publish no official figure.

1,300~
Total games
100
Live
35
Table
Demo playRTP publishedPer-game RTPExclusive titlesLive by EvolutionStudio Evolution (incl. Ezugi)Avg RTP ~96.8-97%
Providers (9)
EvolutionEzugiIGTLight & WonderGames GlobalPlay'n GOPlaytechBang Bang Games1x2 Network
Slot mechanics
MegawaysSlingoSteppers
Exclusives
Canada Blackjack (Ezugi, Canada-exclusive/localized)
Also offers
Game ShowsCasino PokerSpecialty
Banking

Deposits, withdrawals & limits

Min deposit
C$10
Min withdrawal
C$5
Currencies
CAD
KYC / verification
1-3 business days
Closed-loopNo fees
MethodDepWDMinPayoutMax withdrawal
Interac e-TransferC$10~1–2 hours
PayPalC$530 min – 2 business days
TrustlyC$102–5 business days
Debit cardC$101–3 business days
VisaC$10
MastercardC$10
Apple PayC$10
Google PayC$10
Bonuses

Welcome offer & promotions

Ontario bans public bonus advertising, so these terms come from the global brand / T&C, not the Ontario site.

Welcome offer
Deposit match plus spins
125% up to C$500 + 400 free spins
C$0.20/spin
Min deposit
C$10
Wagering
15× on bonus
Expiry
14 days
Code
None
Sourced from
Global / Canada T&C

Up to 400 bonus spins ($0.20 each) earned based on the amount wagered on the first day of casino play (e.g. wagering $1,000 grants 400 spins). Spins valid 7 days.

Loyalty / VIP

Invite-only VIP setup (Platinum and Diamond clubs) for high-volume players, offering higher withdrawal limits, faster payouts, bespoke offers, event invites, and dedicated account managers. Everyday players get rotating reload offers and free-spin batches rather than a structured points-tier system.

Platform & support

Apps, languages & help

Platform
Web + app
Devices
Desktop webiOS appAndroid app
Languages
English, French
Geolocation
GeoComply (player must be physically in Ontario)
Live chat · HybridQuebec access
Support
Live chatEmailPhoneHelp center
Hours
24/7
Email
customercare@pointsbet.com
Phone
1-833-441-1940
Trust & safety

Reputation, fairness & record

Casino Guru reputationFull review
Safety index
7.8/10 · Above average
T&C
Fair
Complaints (own)
0
Flagged T&C clauses
  • Mostly fair overall; one questionable clause flagged: low-risk/conservative play may lead to winnings being confiscated

Ownership · Medium: Operated by PointsBet Canada under iGaming Ontario / AGCO; brand owned by PointsBet Holdings (acquired by MIXI / betr). Licensed and disclosed, but the Canadian operating entity shown to players is light.

Safety checks
RGC accreditedNot blacklistediGaming Ontario licensed
Regulatory actions on record
May 3, 2022
FineAGCOC$30,000
Alleged breach of Standard 2.05 of the Registrar's Standards for Internet Gaming — advertising gambling inducements (e.g. GO train posters offering free play) in April 2022.Status: IssuedRegulator source
November 9, 2023
FineAGCOC$150,000
Responsible gambling violations: failed to intervene with a player who lost over $500K in three months despite flags; no 24h cooling-off on deposit-limit changes; marketing without consent; inadequate staff RG training.Status: IssuedRegulator source
February 12, 2026
SuspensionAGCO
Systemic failure to monitor, detect, document and report suspicious betting on the 2024 Jontay Porter NBA bet-rigging scheme; initially denied offering bets on Porter.Status: ProposedRegulator source
Responsible gambling

Ontario player protections

Province-wide safeguards every AGCO/iGO operator must provide.

Self-exclusion

iGaming Ontario BetGuard — province-wide cross-operator self-exclusion across all licensed operators + OLG, launched May 14, 2026 (periods up to 5 years).

Helpline

ConnexOntario — 1-866-531-2600, text 247247, connexontario.ca

Tools
deposit limitsloss limitstime-outsreality checksself-exclusionactivity log
Company

Who runs it

Legal name
PointsBet Canada Operations 1 Inc.
Operating entity
PointsBet Canada Operations 1 Inc.
iGO directory entity
PointsBet Canada Operations 1 Inc.
Parent group
MIXI, Inc. (Tokyo) — via MIXI Australia Pty Ltd, which holds ~66% of PointsBet Holdings Limited
Established
2015
Headquarters
Toronto, Ontario, Canada (Queen St. W.)
Public company
Yes · TYO (Tokyo Stock Exchange) — parent MIXI, Inc.: 2121
Platform tech
Bede Gaming (casino platform, upgraded April 2026)
AGCO registration
OPIG1226006
Other licencesAGLC · Alberta· Registration commenced Feb 2026 (pre-launch)
Sister brandsPointsBet (Australia sportsbook)
Sources & methodology

Every figure, cited

Confidence: High · composite formula v2 · 21 citations.

Primary sources (14)
Casino.caPointsBet (official)Canadian Gaming BusinessGambling.comDimersWebSearch summaryBonus.caPointsBet Help CentrePointsBet (official help centre)Apple App StoreGoogle PlayCasino.GuruCoversAGCO