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Data-checked · August 2026

Captain Cooks Casino Review

ontario.captaincooks.casino
Ontario · live · 2022Alberta · pending · registered; launch not yet confirmed
Legal in Ontario since
September 30, 2022
Established
2008
Parent group
Casino Rewards
Headquarters
Malta
Game studios
2
Min age
19+
Composite score
84
/ 100
high confidence
from 6 rating sources
as of
Visit Captain Cooks Casino
Reviewed by Alex Sawele, Owner and casino reviews editor · reviewed

Our verdict

Captain Cooks is best known as a gateway to the Mega Moolah progressive jackpot, and its signature C$5 welcome buys 100 chances at that prize pool, which is a cheap way in for a jackpot hunter. The brand itself has a clean record on Casino Guru with no complaints or black points of its own, and its Trustpilot score is genuinely strong across more than 5,000 reviews. The real catch is operator history: in 2023 the AGCO fined Apollo Entertainment C$100,000 for responsible gambling failures, including a player who lost over C$2 million in under four months, and the C$4,000 per week withdrawal cap will frustrate anyone who wins big.

Best forJackpot hunters chasing Mega Moolah on a small budget
Pros
  • C$5 entry to the Mega Moolah jackpot network, one of the lowest buy-ins in Ontario
  • Strong Trustpilot score, 4.5 across more than 5,000 reviews
  • Clean Casino Guru record for the brand itself, no own complaints or black points
  • Low C$5 minimum deposit and a broad mix of Interac, cards, e-wallets, and prepaid vouchers
Cons
  • AGCO fined the operator C$100,000 in 2023 for responsible gambling failures
  • C$4,000 per week withdrawal cap slows down any large cashout
  • Smaller library, roughly 550 games despite the site marketing 1,000+
  • 200x wagering on free spin winnings and no published RTP figures
3.8
our rating / 5
Ratings & reputation

What the rating sources say

Independent scores, each normalized to 100. Composite blends 6 of them.

casino.guru9.5/10
Safety Index · as of June 18, 2026
AskGamblers6.9/10
Expert rating · as of June 18, 2026
AskGamblers6.1/10 · 42 reviews
Player rating · as of June 18, 2026
Trustpilot4.5/5 · 5,356 reviews
TrustScore · as of June 18, 2026
Apple App Store4.47/5 · 237 reviews
App rating · as of June 18, 2026
Google Play4.1/5 · 81 reviews
App rating · as of June 18, 2026
Signals, derived from the data
Pros
  • 24/7 support
  • Low C$5 min deposit
  • Not blacklisted
Cons
  • Game count varies by source or needs qualification
  • Ontario restricts broad public bonus advertising
  • 1 regulatory action on record
  • KYC can take a few days
Games

Library & providers

Catalogue totals can vary by source, device or counting method. See the profile note and cited sources below.

550~
Total games
300
Slots
Demo playRTP publishedPer-game RTPExclusive titlesLive by Evolution
Providers (2)
Games GlobalEvolution
Progressive jackpots
Mega MoolahWowPotMajor MillionsTreasure NileSisters of Oz WowPotAbsolootly Mad: Mega MoolahImmortal Romance: Mega MoolahAtlantean Treasures: Mega Moolah
Also offers
video pokerrouletteblackjackbaccaratsic bo
Banking

Deposits, withdrawals & limits

Min deposit
C$5
Min withdrawal
C$50
Currencies
CAD
KYC / verification
First withdrawal may need 5 to 7 extra business days for document verification. All withdrawals sit 48 hours in a reversible pending period before processing.
Closed-loopFees apply

Most methods are free. Direct bank transfer costs C$50, or C$100 on amounts over C$3,000. CAD EFT / eCheck is free.

Deposit and withdrawal support, minimums, payout windows and maximum withdrawals for Captain Cooks Casino
MethodDepWDMinPayoutMax withdrawal
Interac e-TransferYesYesC$51 to 3 daysC$4,000 per week
VisaYesYesC$5Up to 3 daysC$4,000 per week
MastercardYesYesC$5Up to 3 daysC$4,000 per week
MuchBetterYesYesC$51 to 3 daysC$4,000 per week
Online banking (CAD EFT / eCheck)YesYesC$52 to 3 daysC$4,000 per week
Payz (ecoPayz)YesYesC$51 to 3 daysC$4,000 per week
SkrillYesYesC$51 to 3 daysC$4,000 per week
PaysafecardYesNo–C$5——
FlexepinYesNo–C$5——
NeosurfYesNo–C$5——
Direct bank transferYesYesC$56 to 10 daysC$4,000 per week (C$300 minimum)
Bonuses

Welcome offer & promotions

Ontario restricts broad public bonus advertising, so these terms come from the global brand / T&C, not the Ontario site.

Welcome offer
Deposit match plus spins
100 free spins
C$0.05/spin · on Mega Moolah
Min deposit
C$5
Wagering
200× on bonus
Expiry
7 days
Code
None
Sourced from
Global / Canada T&C

Structure: First deposit of C$5 returns 100 chances on the Mega Moolah progressive jackpot. The next four deposits add match bonuses: 2nd 100% up to C$100, 3rd 50% up to C$150, 4th 25% up to C$125, 5th 100% up to C$100, for up to C$475 in match credit. Match-bonus wagering is lower than the 200x on the free spin winnings.

A jackpot win on the 100 chances is paid in full with no wagering attached. Only non-jackpot free spin winnings carry the 200x playthrough. New players only.

Ongoing
  • Reload bonuses for existing players, with lower wagering than the welcome free spins
  • Monthly Casino Rewards prize draws open to network members
  • Loyalty comp points earned on real-money play, redeemable for casino credits
Loyalty / VIP

Casino Rewards loyalty program, shared across the group's partner casinos. Players earn comp points on real-money wagers that convert to casino credits, and points accumulate across every network brand. Higher tiers add perks such as enhanced reloads, faster withdrawals, birthday rewards, and a dedicated VIP manager. Tier names and thresholds are not published on the site.

Platform & support

Apps, languages & help

Platform
Web + app
Devices
Desktop webMobile webiOS appAndroid app
iOS app Android app
Languages
English, French
Geolocation
Regulator-compliant location check (player must be physically in Ontario)
Live chat · Hybrid
Support
Live chatEmail
Hours
24/7
Email
support@captaincooks-ca.com
Trust & safety

Reputation, fairness & record

Casino Guru reputationFull review
Safety index
9.5/10 · Very High
Global Captain Cooks review; no separate Ontario index. The score is lifted by a network of 43 related casinos.
T&C
Somewhat unfair
Complaints (own)
0
Complaints (group)
15
Black points (own)
0
Black points (group)
75
Flagged T&C clauses
  • Low-risk or low-margin play may lead to winnings being confiscated
  • Using the auto-play feature while wagering a bonus may void the bonus and related winnings

Ownership · Medium: Ontario operator Apollo Entertainment Ltd is AGCO and iGaming Ontario registered, and the brand sits under the Casino Rewards group. The group's ultimate beneficial ownership is not disclosed in detail.

Safety checks
RGC accreditedNot blacklistediGaming Ontario licensed
  • eCOGRA (Casino Rewards group is eCOGRA-certified, historically carrying the Safe and Fair seal)

Casinomeister: Not accredited

Regulatory actions on record
August 10, 2023
FineAGCOC$100,000
Multiple breaches of the responsible gambling provisions in the Registrar's Standards for Internet Gaming, including failing to intervene with at-risk players (one player lost over C$2 million in under four months), an inadequate self-exclusion program, insufficient deposit, loss, and time limit tools, and staff who did not understand the operator's responsible gambling obligations.Status: IssuedRegulator source
Responsible gambling

Ontario player protections

Province-wide safeguards required for regulated Ontario play.

Self-exclusion

iGaming Ontario BetGuard, province-wide self-exclusion across every regulated operator and OLG, launched May 14, 2026. Players can choose 6 months, 1 year, 5 years or a custom period. It blocks existing accounts, new accounts and direct marketing, and the period cannot be shortened.

Helpline

ConnexOntario: 1-866-531-2600, text CONNEX to 247247, connexontario.ca

Tools
spend limitstime limitsshort-term breaksself-exclusion
Company

Who runs it

Legal name
Apollo Entertainment Ltd
Operating entity
Apollo Entertainment Ltd
iGO directory entity
Apollo Entertainment Ltd
Parent group
Casino Rewards
Established
2008
Headquarters
Malta
Public company
Private
Platform tech
Games Global (Microgaming)
Other licencesMalta Gaming Authority (MGA) · Malta· Apollo Entertainment LtdUK Gambling Commission · United Kingdom· Apollo Entertainment LtdKahnawake Gaming Commission · Kahnawake
Compare the evidence

More context for Captain Cooks Casino

These links are selected from the profile's market, banking, bonus, app and game data.

Ontario casino directory

Compare this brand with the full AGCO and iGaming Ontario lineup.

Alberta market status

Check whether the brand is live in the AiGC directory or registration-only.

Paysafecard casino guide

See voucher deposit support and the separate rail required for Canadian cash-outs.

Interac casino guide

See deposit and withdrawal coverage, limits and payout timing.

Casino payout speed

Compare the operator review window separately from the payment-rail leg.

Welcome-offer comparison

Compare required playthrough and source-market evidence across casinos.

Sources & methodology

Every figure, cited

Confidence: High · composite formula v2 · 18 citations.

Sources consulted (14)
Captain Cooks Casino (official)OntarioGambling.caCasino RewardsCaptain-Play (review)LCBCasinoCanadaNostrabetReviewCasino.caSpinoplexApple App StoreGoogle PlayCasino.guruCasino.orgAGCO