Captain Cooks Casino Review

Ontario site · ontario.captaincooks.casino

Ontario · live · 2022Alberta · pending · registered; launch not yet confirmed

Legal in Ontario since

September 30, 2022

Ontario min age

19+

Min deposit

C$5

Min withdrawal

Unknown

Interac

deposits and withdrawals

App access

iOS and Android apps

Composite score

/ 100

high confidence

6 composite inputs

as of August 9, 2026

Best for: Jackpot hunters chasing Mega Moolah on a small budget

Check: AGCO issued the operator a C$100,000 penalty in 2023 for alleged responsible-gambling failures

Visit Ontario

Reviewed by Alex Sawele, Owner and casino reviews editor · reviewed August 13, 2026

Product scope and dates

Games, bonuses, banking and app details on this review apply to the Ontario product. Ratings and trust records apply to the brand, not to a specific provincial product.

games: Ontario · August 2, 2026
banking: Ontario · August 2, 2026
bonus: Ontario · August 2, 2026
platform: Ontario · August 2, 2026
trust: Brand · August 2, 2026
ratings: Brand · August 9, 2026

Key facts

Captain Cooks Casino: the practical summary

Market access, product size, cash-out routes and account support, kept separate so one strong area does not hide a weak one.

Live markets

Ontario

Ontario minimum age: 19+

Casino library

About 550 games

2 studio names

Cash-out routes

8 methods

11 deposit methods; 8 withdrawal methods with a payout window

Access and help

iOS and Android apps

24/7

Composite position #7 of 66 scored Ontario casinosOntario offer eligibility unknownC$5 minimum deposit; Ontario median C$10Interac: deposits and withdrawalsFastest comparable payout: Interac e-Transfer · 1 to 3 daysBest for: Jackpot hunters chasing Mega Moolah on a small budget

Our verdict

Captain Cooks is best known as a gateway to the Mega Moolah progressive jackpot, and its signature C$5 welcome buys 100 chances at that prize pool, which is a cheap way in for a jackpot hunter. It has 0 direct complaints and 0 direct black points, and its player review rating is 4.4/5 across more than 5,000 reviews. The real catch is operator history: in 2023 the AGCO issued Apollo Entertainment a C$100,000 penalty for alleged responsible-gambling failures, including a player who lost over C$2 million in under four months, and the C$4,000 per week withdrawal cap will frustrate anyone who wins big.

Best forJackpot hunters chasing Mega Moolah on a small budget

Pros

C$5 entry to the Mega Moolah jackpot network, one of the lowest buy-ins in Ontario
4.4/5 player rating across more than 5,000 reviews
0 direct complaints and 0 direct black points
Low C$5 minimum deposit and a broad mix of Interac, cards, e-wallets, and prepaid vouchers

Cons

AGCO issued the operator a C$100,000 penalty in 2023 for alleged responsible-gambling failures
C$4,000 per week withdrawal cap slows down any large cashout
Around 550 comparable games; the total remains disputed
200x wagering on free spin winnings, with no RTP figures available

3.8

our rating / 5

Ratings & reputation

Rating breakdown

6 rating scores are shown. The composite is 84/100 with high confidence.

Independent safety rating9.5/10

As of August 9, 2026

Independent casino rating6.9/10

As of August 9, 2026

Casino player rating6.1/10 · 42 reviews

As of August 9, 2026

Player review rating4.4/5 · 5,441 reviews

As of August 9, 2026

iOS app rating4.52/5 · 391 reviews

As of August 9, 2026

Android app rating4.11/5 · 132 reviews

As of August 9, 2026

Composite /100

84/100

Normalized rating scores form the composite when at least two qualify. Confidence reflects the number and quality of those inputs.

Editorial /5

3.8/5

The editorial rating evaluates the casino product. It is kept separate from the composite.

How the two scores work

Games

Library & providers

The catalogue total is approximate and may vary by device.

550~

Total games

300~

Slots

Demo playRTP publishedPer-game RTPExclusive titlesLive by Evolution

Studio names (2)

Games GlobalEvolution

Progressive jackpot names

Mega MoolahWowPotMajor MillionsTreasure NileSisters of Oz WowPotAbsolootly Mad: Mega MoolahImmortal Romance: Mega MoolahAtlantean Treasures: Mega Moolah

Current Ontario availability: unknown. Progressive name directory

Also offers

video pokerrouletteblackjackbaccaratsic bo

Ontario slots comparison Table-game comparison Game and RNG testing

Banking

Deposits, withdrawals & limits

Min deposit

C$5

Min withdrawal

Unknown

Currencies

CAD

Account verification

The player's registration information, identity and legal age are validated before account creation. Additional identity or source-of-funds information can be required when risk-based controls call for it. Verification guide

Closed-loop

Plan a withdrawal

8 withdrawal methods; 8 have a stated payout window.

Two-way methods

Deposit-only methods

Account review

Additional identity or source-of-funds information can be required when risk-based controls call for it.

Ontario withdrawal limits

Unknown

Fastest comparable payout

Interac e-Transfer: 1 to 3 days

This is the fastest stated calendar-time upper bound, not a guaranteed delivery time. Identity or payment review can still apply.

Deposit-only routes: Paysafecard, Flexepin, and Neosurf. Choose a withdrawal method before funding the account.

Swipe horizontally to see minimums and payout windows.

Deposit and withdrawal support, deposit and withdrawal minimums and payout windows for Captain Cooks Casino
Method	Deposit	Withdrawal	Deposit minimum	Withdrawal minimum	Payout
Interac e-Transfer	Yes	Yes	C$5	Unknown	1 to 3 days
Visa	Yes	Yes	C$5	Unknown	Up to 3 days
Mastercard	Yes	Yes	C$5	Unknown	Up to 3 days
MuchBetter	Yes	Yes	C$5	Unknown	1 to 3 days
Online banking (CAD EFT / eCheck)	Yes	Yes	C$5	Unknown	2 to 3 days
Payz (ecoPayz)	Yes	Yes	C$5	Unknown	1 to 3 days
Skrill	Yes	Yes	C$5	Unknown	1 to 3 days
Paysafecard	Yes	No–	C$5	Not available	Not available
Flexepin	Yes	No–	C$5	Not available	Not available
Neosurf	Yes	No–	C$5	Not available	Not available
Direct bank transfer	Yes	Yes	C$5	Unknown	6 to 10 days

Ontario minimum deposits Ontario withdrawal limits Payout speed comparison Withdrawal complaint route

Bonuses

Welcome offer & promotions

Ontario eligibility: unknown. No current Ontario offer is shown.

Ontario welcome-offer status

Ontario eligibility: unknown. No current Ontario offer is shown.

Compare Ontario welcome-offer statuses

No-deposit offer

No current Ontario offer

There is no current Ontario no-deposit offer.

See Ontario no-deposit offers

Ongoing

Reload bonuses for existing players, with lower wagering than the welcome free spins
Monthly Casino Rewards prize draws open to network members
Loyalty comp points earned on real-money play, redeemable for casino credits

Loyalty / VIP

Casino Rewards loyalty program, shared across the group's partner casinos. Players earn comp points on real-money wagers that convert to casino credits, and points accumulate across every network brand. Higher tiers add perks such as enhanced reloads, faster withdrawals, birthday rewards, and a dedicated VIP manager. Tier names and thresholds are not published on the site.

Platform & support

Apps, languages & help

Platform

Web + app

Devices

Desktop webMobile webiOS appAndroid app

iOS app Android app

Languages

English, French

Geolocation

Regulator-compliant location check (player must be physically in Ontario)

Support

Live chat · Bot and humanEmailPhone · Unknown

Support hours: 24/7
Email: support@captaincooks-ca.com

Compare support access Complaint routes

Location and account access

What works outside the province

Location rules and troubleshooting

Ontario

Account actions outside Ontario

Action	Outside province	Boundary
Open an account	Allowed	An Ontario account can be opened while you are outside Ontario, subject to the operator's registration checks.
Access the account	Allowed	You can sign in and manage an existing Ontario account outside Ontario.
Deposit	Allowed	You can deposit outside Ontario, subject to the operator's payment and account controls.
Withdraw	Allowed	You can request a withdrawal outside Ontario, subject to the operator's payment and account controls.
Wager	Not allowed	You must be physically in Ontario to wager. The casino must block play when it cannot verify that location and must check again at reasonable intervals.

Registration: Registration information must be complete, accurate and validated before the account is created.
Payments: Deposits require authorization and verification. A withdrawal is released after the requester is verified as the account holder and the destination account is confirmed as legally held by that player.
Wagering: Physical location must be verified for wagering, and play is blocked when Ontario location cannot be verified. Location checks repeat at reasonable intervals.

Trust & safety

Reputation, fairness & record

Safety assessment

Safety index

9.5/10 · Very High

T&C

Somewhat unfair

Ownership transparency

Medium

Flagged T&C clauses

Low-risk or low-margin play may lead to winnings being confiscated
Using the auto-play feature while wagering a bonus may void the bonus and related winnings

Safety checks

RG Check listed · valid through September 2027RG Check directory statusAGCO registered · iGO agreement

Regulatory actions

August 10, 2023

Operator level

Apollo Entertainment Ltd.C$100,000Issued alleged

The AGCO alleged failures in intervention, self-exclusion, player limits and staff training. One player lost more than C$2 million in under four months without intervention.

Relationship: Operated by the subject at the time: Operator-level link only; this individual casino is not directly implicated.

Apollo Entertainment is the legal subject. Linked Casino Rewards profiles are operator-level associations, not individual brand findings.

Status and scope

Responsible gambling

Player protection controls

Ontario controls apply to the Ontario product. Alberta help and self-exclusion appear separately when the Alberta casino product is live.

Ontario self-exclusion

BetGuard

iGaming Ontario

One BetGuard enrolment blocks access to every regulated online gambling website and app in Ontario, including OLG.ca.

Online scope: All regulated Ontario online gambling
Term: Choose 6 months, 1 year, 5 years or a custom term from 6 months to 5 years. The term cannot be shortened, but it can be extended.
Unused balance: Unused account balances are returned automatically or after the player asks, depending on the operator's process.
Open wagers: Outstanding wagers are cancelled and refunded to the player wallet within 24 hours, except wagers on events that occur within that 24-hour window.

Start BetGuard self-exclusion

Ontario help · 24 hours a day, 7 days a week