Updated June 19, 2026
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Data-checked · June 2026
Luxury Casino logo
Ontario · live · 2022Alberta · pending · opens July 13, 2026
Legal in Ontario since
September 30, 2022
Established
2005
Parent group
Casino Rewards
Headquarters
Ta' Xbiex, Malta
Game studios
10
Min age
19+
Composite score
82
/ 100
high confidence
from 6 rating sources
as of June 18, 2026
Visit Luxury Casino
Reviewed by Alex Savelle, Casino reviews editor · reviewed June 18, 2026
Our verdict

Luxury Casino is the flagship of the Casino Rewards network, pairing a 9.5 Casino Guru Safety Index and a strong 4.3 Trustpilot score across more than 5,000 reviews with a large Games Global library and the classic five-deposit welcome package worth up to C$1,000. The real catch is the operator's record, as the AGCO fined Apollo Entertainment C$100,000 in 2023 for responsible gambling failures, including a player who lost over C$2 million in under four months. Payouts are also slow, with a 48-hour pending hold and direct bank transfers taking six to ten days.

Best forSlots players chasing Mega Moolah on the flagship Casino Rewards account
Pros
  • High 9.5 Casino Guru Safety Index and a 4.3 Trustpilot score from over 5,000 reviews
  • Five-deposit welcome package worth up to C$1,000, the flagship Casino Rewards brand
  • Large Games Global (Microgaming) library with Mega Moolah and Major Millions progressives
  • 24/7 live chat plus well-rated iOS and Android apps for Ontario
Cons
  • AGCO fined operator Apollo Entertainment C$100,000 in 2023 for responsible gambling failures
  • Casino Guru rates the terms somewhat unfair, with a weekly withdrawal cap and bonus clawback clauses
  • Slow payouts: a 48-hour pending hold, direct bank transfers of six to ten days, plus a transfer fee
  • No demo play and a modest AskGamblers player rating of 5.3 out of 10
3.5
our rating / 5
Ratings & reputation

What the rating sources say

Independent scores, each normalized to 100. Composite blends 6 of them.

casino.guru9.5/10
Safety Index · as of June 18, 2026
AskGamblers6.3/10
Expert rating · as of June 18, 2026
AskGamblers5.3/10 · 33 reviews
Player rating · as of June 18, 2026
Trustpilot4.3/5 · 5,017 reviews
TrustScore · as of June 18, 2026
Apple App Store4.42/5 · 826 reviews
App rating · as of June 18, 2026
Google Play4.1/5 · 580 reviews
App rating · as of June 18, 2026
Signals, derived from the data
Pros
  • 24/7 support
  • Low C$10 min deposit
  • Not blacklisted
Cons
  • Game counts unverified (no official figure)
  • Bonus terms not publicly advertised (Ontario rule)
  • 1 regulatory action(s) on record
  • Not available in Quebec
Games

Library & providers

Counts are operator-reported and unverified. Casinos publish no official figure.

850~
Total games
600
Slots
35
Live
Demo playRTP publishedPer-game RTPExclusive titlesLive by Evolution GamingAvg RTP ~96% overall (figures disputed; no per-game RTP published)
Providers (10)
Games Global (Microgaming)Evolution GamingReal Dealer StudiosPearFiction StudiosRabcatStormcraft StudiosTriple Edge StudiosFortune Factory StudiosJust For The WinFoxium
Progressive jackpots
Mega MoolahMajor MillionsMega Vault MillionaireAtlantean Treasures Mega MoolahImmortal Romance Mega Moolah
Also offers
RouletteBlackjackBaccaratPokerKenoCraps and dice
Banking

Deposits, withdrawals & limits

Min deposit
C$10
Min withdrawal
C$50
Currencies
CAD
KYC / verification
Photo ID and proof of address are required before a first withdrawal; Luxury Casino does not publish a verification turnaround, and every withdrawal sits in a 48-hour pending review before processing.
Closed-loopFees apply

Most methods are free. Direct bank transfer withdrawals cost around C$50, or C$100 for payouts over C$3,000, and carry a higher C$300 minimum. CAD EFT is free.

MethodDepWDMinPayoutMax withdrawal
VisaC$101-5 business days—
MastercardC$101-5 business days—
InteracC$101-3 business days—
SkrillC$101-3 business days—
NetellerC$101-3 business days—
PayPalC$101-3 business days—
InstaDebitC$101-3 business days—
eCheck (CAD EFT)C$102-3 business days—
Direct Bank TransferC$106-10 business daysC$300 minimum withdrawal
Paysafecard–C$10——
Bonuses

Welcome offer & promotions

Ontario bans public bonus advertising, so these terms come from the global brand / T&C, not the Ontario site.

Welcome offer
Deposit match
C$1,000 bonus
Min deposit
C$10
Wagering
200× on bonus
Expiry
7 days
Code
None
Sourced from
Global / Canada T&C

Structure: Five-deposit match package worth up to C$1,000 total: deposit 1 100% up to C$150, deposit 2 50% up to C$200, deposit 3 25% up to C$300, deposit 4 50% up to C$200, deposit 5 100% up to C$150. The match is capped at C$300 per deposit.

Credited automatically with no bonus code. There are no free spins in the welcome package. The seven-day window applies to claiming each deposit bonus.

200x on the first two deposit bonuses, 30x on each of deposits three to five.

Ongoing
  • Personalized weekly promotions delivered through the Casino Rewards Loyalty tab
  • Lucky Jackpot draws for VIP members
  • Time of Your Life Sweepstakes where members pick luxury rewards
Loyalty / VIP

Automatic enrollment in the Casino Rewards loyalty program on signup. Points accumulate across all member casinos into a shared pool and redeem for bonus credits. Higher tiers (Green, Bronze, Silver, Gold, Platinum, Diamond) unlock faster point earning, VIP incentives, and access to Lucky Jackpot draws.

Platform & support

Apps, languages & help

Platform
Web + app
Devices
Desktop webMobile webTabletiOS appAndroid app
iOS app Android app
Languages
English, French
Geolocation
GeoComply (player must be physically in Ontario)
Live chat · HybridQuebec access
Support
Live chatEmail
Hours
24/7
Email
support@crhelpdesk.com
Trust & safety

Reputation, fairness & record

Casino Guru reputationFull review
Safety index
9.5/10 · Very High
Casino Guru global Luxury Casino review (very big casino, very low disputed winnings); no separate Ontario-specific Safety Index page found
T&C
Somewhat unfair
Complaints (own)
1
Complaints (group)
14
Black points (own)
0
Black points (group)
75
Flagged T&C clauses
  • Low-risk play may lead to winnings being confiscated
  • Using auto-play while wagering a bonus may void the bonus balance
  • Weekly withdrawal limit of around C$4,000 applies when winnings exceed five times lifetime deposits

Ownership · Medium: Casino Rewards group brand operated by Apollo Entertainment Ltd in Ontario. The group structure and sister brands are public, but ultimate beneficial ownership is not fully disclosed.

Safety checks
RGC accreditedNot blacklistediGaming Ontario licensed
  • eCOGRA (group-wide game fairness and ADR certification for Apollo Entertainment / Casino Rewards brands, verified on the official footer)
  • Casino Guru Gamecheck game verification found no fake games

Casinomeister: Not accredited

Regulatory actions on record
August 10, 2023
FineAGCOC$100,000
Violations of six Registrar's Standards for Internet Gaming responsible gambling requirements: failed required at-risk player interventions, including one player who lost over C$2 million in under four months, an inadequate self-exclusion program, and insufficient loss and deposit limit tools.Status: IssuedRegulator source
Responsible gambling

Ontario player protections

Province-wide safeguards every AGCO/iGO operator must provide.

Self-exclusion

iGaming Ontario BetGuard, province-wide cross-operator self-exclusion across all licensed operators + OLG, launched May 14, 2026 (periods up to 5 years).

Helpline

ConnexOntario: 1-866-531-2600, text 247247, connexontario.ca

Tools
deposit limitsloss limitstime-outsreality checksself-exclusionactivity log
Company

Who runs it

Legal name
Apollo Entertainment Ltd
Operating entity
Apollo Entertainment Ltd
iGO directory entity
Apollo Entertainment Ltd
Parent group
Casino Rewards
Established
2005
Headquarters
Ta' Xbiex, Malta
Public company
Private
Platform tech
Games Global (Microgaming)
Other licencesMalta Gaming Authority (MGA) · Malta· Apollo Entertainment LtdUK Gambling Commission (UKGC) · United Kingdom· Apollo Entertainment LimitedKahnawake Gaming Commission (KGC) · Kahnawake
Sister brandsZodiac CasinoCaptain Cooks CasinoCasino ClassicGolden Tiger CasinoGrand Mondial CasinoYukon Gold Casino
Sources & methodology

Every figure, cited

Confidence: High · composite formula v2 · 18 citations.

Primary sources (13)
Luxury Casino (official)iGaming OntarioiGaming BusinessGambling.comCasino.guruonline-casinos.caOntarioCasinos.comApple App StoreGoogle PlayAskGamblersTrustpilotCasino Group ReviewsAGCO

Same operating entity (Apollo Entertainment Ltd) and platform as sister brands Zodiac, Captain Cooks and Yukon Gold; the 2023 AGCO penalty was issued against the operator and applies group-wide. Game and total counts are disputed across sources (official site claims 1,000+, aggregators ~850). AGCO OPIG registration number is not surfaced on the public Ontario footer. PayPal and Neteller appear in Ontario cashier listings for this brand though they are absent from some sister brands.